So out of nowhere, my sons Xbox collection s wouldn’t play his video games. We’ve tried every little thing. 1st it wanted a system replace however it by no means totally downloaded. 24 hours handed so we did an offline system replace. It did replace it however now the Microsoft retailer gained’t totally replace. It stays caught at 94%. We’ve reset the console 1st to delete every little thing & maintain video games and it did the identical factor. Now we simply reset every little thing & delete all video games & apps and it’s nonetheless caught at 94% and can by no means replace. Is there a repair to this or ought to I contact Microsoft to strive & ship within the Xbox to allow them to repair it?