AMD has confirmed that it’s certainly defective vapour chambers inflicting the hotspot overheating points with its new $1,000 Radeon RX 7900 XTX (opens in new tab) boards.
Chatting with PC World’s Gordon Mah Ung (opens in new tab), AMD’s Scott Herkelman defined that the issue completely impacts 7900 XTX boards and “Made by AMD” playing cards solely, slightly than any AIB-designed merchandise, though these “Made by” playing cards have been offered each on AMD.com and by their board companions.
Herkelman says AMD responded as quickly because it first heard of some playing cards reportedly working at larger than anticipated temps.
“We instantly sprung into motion,” Herkelman says. “First, is there a security concern? There’s not a security concern. Subsequent, is there a possible efficiency concern? And we discovered that for those who hit 110 levels in sure workloads you’d see a small efficiency delta.”
AMD then set about “root inflicting” the difficulty, a course of that Herkelman says took two weeks, explaining that they wished to verify that they had recognized the right trigger.
“All of it comes right down to a small batch of vapour chambers that do not have sufficient water. It is a very small proportion,” he claims.
From right here, AMD says its precedence is ensuring clients get totally functioning substitute playing cards as quickly as attainable. “You spent some huge cash for those who purchased this XTX board. We wish to repair it for you. Simply name our tech help line for those who purchased it from AMD.com. We’ve got models which can be recognized nearly as good that we’ll ship to you straight away.”
Which is nice, besides as we reported just a few days in the past (opens in new tab), AMD seemingly dragged its ft when clients initially acquired involved about hotspot points. Granted, it should be tough to filter out the standard web squawking from precise, real-world points. However our general sense is that AMD may have been extra responsive earlier. In any case, we’re speaking about individuals who have simply spent $1,000 on a model new GPU.
It is not simply AMD that has suffered points with this new spherical of excessive finish GPUs, in fact. Nvidia’s RTX 40 collection has its personal story of melting energy connector woe. It is a slightly unedifying development.