You’ve Received Mail! fires emails at you each few seconds, tasking you with determining what to do with them to assist your purchasers. Otherwise you’ll be fired.
You’ve been blessed with a tech assist job, the place your entire prospects are very affordable about their calls for and the way a lot time they’ll take to resolve. What an exquisite function. Anyway, you’ll quickly obtain emails with a wide range of issues in them. You might want to parse what the problem is, then ship the shopper to the FAQ, reply displaying you’ve acquired the message, unlock their accounts, ban individuals, ship them to billing, or ahead their query to the event crew. These are all of the issues you are able to do, however it will get arduous quick as a result of people count on options in a rush. And the emails simply hold piling up.
Probably the most difficult half is determining what the heck a few of these individuals are asking for. A few of them will ramble incessantly about completely nothing for pages, however it’s good to scan all of it to determine what the answer could possibly be. If you happen to get it unsuitable, the boss will know instantly, in any case. Get it unsuitable thrice and also you’re out of a job. Every e-mail has a timer as effectively, and in case you run out of time, that counts as a mistake as effectively, which additionally counts towards your complete. So, you’re pressured to hurry by the emails, looking for the answer as quick as doable. This implies you’re possible going to overlook a factor or two, bringing you that a lot nearer to dropping your job.
You’ve Received Mail! must be obligatory taking part in for anybody who’s yelled at a tech assist worker for taking various minutes to repair one thing. It does a implausible job of capturing the stress and time pressures of those jobs, in addition to the corners you study to chop with a view to hold your purchasers and executives joyful.
You’ve Received Mail! is obtainable now on itch.io.