I haven’t slept in 24 hours, I’ve been gathering info on my account. Searched by emails courting again 13 years to search out info for microsoft that will help in my account restoration. I simply spent 40 minutes on the telephone with assist pleading to speak to a supervisor or supervisor that will have some energy in my account being recovered. After offering card numbers, transaction historical past, and the date of the account being compromised. Xbox assist in the end completely suspended my account with out the choice of an account switch as a consequence of unauthorized entry. I don’t suppose there’s anyone who’s going to have the ability to assist me, and if there’s they’ll by no means see these posts or have the ability to hear my voice. I’ve been completely caught in a backside degree customer support loop with a case quantity that has acquired a distinct model of the one above 4 occasions. Anyone on the market is ready to assist me however they gained’t hear the voice of 12 12 months previous me who first created my account and shared so many reminiscences with buddies and since deceased relations over that point. My coronary heart is damaged as i kind this. The final a part of the e-mail is what hurts probably the most.. “right here’s a hyperlink to create a brand new account” …. let me simply create a brand new childhood microsoft i’ll get proper on that. submitted by /u/planetgrayarea |