Sony has acknowledged {that a} PlayStation Stars glitch occurred over the vacation interval in December, which affected gamers’ factors steadiness. Between Christmas and New Yr, some gamers didn’t obtain any factors for his or her purchases whereas others obtained extra factors than they need to have. Each points have now been rectified.
By chance awarded PlayStation Stars Factors have been revoked
Gamers who beforehand reported that they didn’t obtain any factors for his or her purchases are actually receiving delayed notifications, which grants them their lacking factors. Those that have been by accident awarded extra factors than they earned have obtained an e-mail stating that their steadiness has been corrected.
In instances the place gamers already spent the surplus factors on PS Retailer credit score or purchases, Sony has positioned the PS Stars accounts in a unfavorable steadiness, which signifies that gamers should earn again what wasn’t theirs to spend.
“Sadly, attributable to a system error, you have been awarded the wrong variety of factors,” reads an e-mail from Sony, shared on Reddit. “The error has now been mounted and your factors steadiness has been corrected.” The total e-mail could be seen under:
Sony has beforehand revoked licenses for video games that have been by accident made obtainable totally free on the PS Retailer, so this observe is nothing new.